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Frequently asked questions
Orders & Shipping
Most orders across India are delivered within 3-6 business days. Metro cities often see 2-3 day delivery.
Yes, COD is available on all orders under ₹5,000 across serviceable pin codes.
Absolutely — once shipped, you'll receive a tracking link by SMS and email, also visible under My Account → Orders.
Product & Safety
Every toy is tested to relevant child-safety standards, with non-toxic, hypoallergenic materials used throughout.
Our AI plush toys use an offline voice-response chip trained on child-safe, curated phrases — no internet or app required.
Yes, all our AI and light-up toys ship with a USB-rechargeable battery and cable included.
Payments & Returns
We offer a 7-day easy return window on unused products in original packaging.
Cards, UPI, net banking and popular wallets are all supported at checkout, alongside COD.
Yes, no-cost EMI is available on orders above ₹2,500 with select banks.